FREQUENTLY ASKED QUESTIONS

We love your designs! How do we start the design process?

Yay! I am so excited to work with you. Be sure to check out my “Getting Started” page. It will surely guide you in the right direction. If you still have questions feel free to shoot me an email via the contact tab above.


How much should I budget for my wedding stationery?

Industry standard for ALL of your wedding stationery — i.e. save the dates, invitations, and day of items — is 6-10 percent of your entire wedding budget. The bulk of this will be spent on wedding invitations, unless you intend to splurge on the day of items.

The average Ivory House client spends approximately $1500 - $2000 on wedding invitations, plus an additional $800 - $1000 for day of items.


Does Ivory House create designs for events other than weddings?

Oh, heck yes! Parties, mitzvahs, showers….oh my! I love everything event oriented and am always looking for an excuse to get creative! No matter the event or party we are ready to tackle any design!


What printing methods do you use?

I use a variety of printing methods to create your pretty paper goods. Digital printing is the most popular option followed by foiling printing. Be sure to visit the “Printing Particulars” page for a more in-depth look at all of your printing options.


Does Ivory House mail out my invitations for me?

I can stuff, stamp, seal and mail invitations for you. This would require the cost of postage plus an additional fee. Otherwise, all invitations are printed, assembled and packaged carefully for shipment. Upon arrival you will have to stamp, stuff and send out to your guests.


What should I expect during our design consultation?

Consultations are tailored to your specific needs. Depending on your location and or schedule we can meet in-person or online. I will bring samples — printing examples, color swatches and more! If there is something specific you are looking to see please let me know so I can be prepared!

For custom design clients, this would be the time where we go over your inspiration board and discuss all of the final details. Consultations are recommended for custom design clients, but not required.

Please note there is a $40 consultation fee due prior to our meeting. This will be credited towards your final balance upon booking.

Does my invitation suite have to be on paper?

Oh, heck no! I love paper but I also love the idea of working with all sorts of different mediums. I have done several acrylic invitations, screen printed menus on fabric and individually hand stamped some favor bags! When I say the sky’s the limit, I mean it! If you have a material you want to use let me know! I would love the creative challenge.


Can I see samples and/or proofs of my pretty paper goods before they are printed?

Samples – I am more than happy to provide you with samples! I have put together a handy dandy sample kit just for you. It includes a variety of print samples, standard paper options, color swatches and more! You can purchase a sample kit here.

Samples of specialty options may be available upon request. Please let me know if there is something you are looking for and I will do my best to track it down for you!

Proofs – Before your any of your paper goods go to press you will see a final digital proof/mockup via my client portal. A physical (printed) proof is included in the purchase price of any wedding invitation suite. Please note that specialty printing cannot accommodate physical proofs. A digitally printed proof will still be sent sans the printing upgrades. You may request a physical proof of other stationery items for an additional fee. All proofs must be approved and signed off on prior to sending them to press. Any changes after the artwork has been sent to press will incur additional fees.


How do you ship my paper goods?

All orders are packaged up and shipped via USPS Priority Mail. Once shipped, you will receive tracking information and your package will arrive between 3-5 business days. Shipping is FREE on all domestic orders. International shipping can be calculated upon request.

Local pick up may be available in special cases.


What forms of payment do you accept?

I accept pretty much any form of payment. The most common forms are cash, personal checks or credit card using QuickBooks or Stripe software. I also offer ACH witch helps me out by eliminating the transaction fees.

When purchasing through my online shop, you simply checkout like you would at any other online retailer. Stripe allows payment with any credit card including American Express and PayPal. Any orders through the shop are paid in-full at the time of purchase.

If you are working with me on a custom order, I will send you an e-invoice via Quickbooks, where you can pay directly via credit card, ACH or simply respond letting me know that check or cash is on its way! Please note that final payment is due prior to printing and assembling your order. Quickbooks accepts all credit cards, including American Express, as well as PayPal. It is also accommodating to international currencies.

Payment plans are available upon request.